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Shipping and handling will be paid by Patricia Ann Designs within the U.S.   Outside of the U.S. postage will be calculated based on Fed Ex or UPS rates for that region.  Patricia Ann Designs stands behind her workmanship and products.  


We will accept an exchange for equal value product or credit if you are not satisfied with the product you purchased.  You must contact me within 24 hours of receipt of the product.  Return postage will need to be paid by customer if this is not a defective product.  An exchange will be made without charging additional shipping if the product is defective and is being exchanged due to that issue.  If customer wishes to return because it's not to their satisfaction, return shipping will be paid by customer.